Accessibility statement for admin.trac.jobs
This accessibility statement applies to trac.jobs admin system.
This website is run by Civica UK Ltd.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change font size
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of: JAWS, NVDA, VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- Some groups of checkboxes do not have valid labels.
- Auto-complete options are not voiced by screen-readers.
- Application search employment checks table
- Dashboard page has several accessibility issues.
- Focus position is lost on search pages after using the sorter.
- "Unactioned communications" page has several accessibility failings.
- Tooltips are not hoverable or dismissable.
- Some tables do not work well with resized text.
- Older PDFs and other documents may not be accessible.
Feedback and contact information
If you have feedback you'd like to share with us relating to accessibility, please contact your recruitment support team or use the email address below.
- Accessibility contact email
- [email protected]
We will consider your request and get back to you within 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. Please contact us if you find any problems not listed on this page or think we’re not meeting accessibility requirements.
Please include details of the problem, for example:
- the web address (URL) of the page you encountered the problem on
- the web browser you are using (e.g. Internet Explorer, Chrome, Firefox, Safari)
- any assistive technology you are using (e.g. screen-reader software)
We will investigate your report and get back to you within 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Civica UK Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
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Some groups of checkboxes do not have valid labels.
Some forms have groups of checkboxes that are not marked up with valid labels, and so are not voiced by screen-readers. For example the industry checkboxes on the Employer edit form.
We plan to fix this issue by September 2025.
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Auto-complete options are not voiced by screen-readers.
The auto-complete software package we use does not mark-up options properly, which prevents screen-readers from voicing them.
In some cases, the auto-completes are for a text-value that can be fully entered without using the auto-complete functionality, however in others an option needs to be selected, so those will be inoperable until this issue is fixed.
We plan to fix this issue by September 2025.
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Application search employment checks table
There are a few accessibility issues with the way we display employment checks in the results table of the application advanced search. These have an incorrect tab order, and some do not have correct focus/hover styles.
We plan to fix this issue by September 2025.
-
Dashboard page has several accessibility issues.
There are several level A, AA and AAA failures on this page, the most severe level A failure is in regard to how the tables and links are marked-up which can make it confusing to navigate the page with lots of repetitive content that is not properly distinguished, and the details modal dialogue can not be opened with the keyboard.
We plan to fix this issue by September 2025.
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Focus position is lost on search pages after using the sorter.
When changing the sort order on many of our search pages (e.g. "Vacancy advanced search") the focus position is lost and focus is returned to the top of the page.
We plan to fix this issue by September 2025.
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"Unactioned communications" page has several accessibility failings.
This page has a number of accessibility failures, including a keyboard trap on the message list and some visual-only notifications.
We plan to fix this issue by September 2025.
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Tooltips are not hoverable or dismissable.
The software package we use to generate our tooltips (popup messages on hover/focus) does not allow for dismissing the tooltip (other than by moving the pointer or keyboard focus) and does not allow hovering over or selecting the content of the tooltip.
These tooltips are primarily used to provide explanation or text-alternatives for user-interface elements and should rarely be used for actual content which would need selecting or copying.
We plan to fix this issue by September 2025.
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Some tables do not work well with resized text.
We use a software package to make some of our tables collapse responsively to fit within narrow screens, with expanding rows to view the columns which do not fit. However this does not behave well with high zoom levels or large font sizes. We plan to replace this library with a more accessible approach to responsive tables.
We plan to fix this issue by September 2025.
Content that’s not within the scope of the accessibility regulations
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Older PDFs and other documents may not be accessible.
There may be some older PDFs and documents attached to vacancies or applications that may not be accessible. We consider these to be historic and not in active use. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish should meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 15-Sep-2020. It was last reviewed on 12-Dec-2023.
This website was last tested on 29-Nov-2023. The test was carried out by Civica UK Ltd.